Tartan Viking
Cancellation Policy & Terms
Terms & Conditions
By joining our tours, you acknowledge that while Tartan Viking is committed to providing a safe and enjoyable experience, there are inherent risks associated with travel and group activities. By clicking "Confirm" or "Agree," either on our website or our WeTravel booking page, you accept full liability for any personal injury or accident that may occur during the tour. Tartan Viking cannot be held responsible for property damage, personal injury, or any other claim arising from a guest's actions or interactions. We encourage all guests to exercise caution and respect the safety guidelines provided by our team to ensure a smooth and safe tour experience for everyone.
Cancellation Policy
HOLDING CREDIT
For those who do not wish to or are unable to travel and would like to postpone to a future
date, any payments will be held for the next 24 months. This will then be held against any future tour with no
additional charges or fees, in-line with the pricing for the new year, allowing the tour to go ahead at a later date.
To reiterate, 100% of any payments made can be used within 24 months’ notice of postponement.
REFUND REQUEST
For those wishing a refund on their tour at any point, a 20% administration charge will be
made for the cancellation.
CANCELLATION
0% charge more than 3 months
50% charge for cancellations up to 14 days before departure
100% charge for cancellations less than 14 days before departure
ON TOUR POLICY
If for any reason client is on tour & decides not to stay in accommodation or engage in activities which were
previously booked or agreed to & paid for, we are not obliged to give a refund for said accommodation or
activities. If we are able to get a refund from the supplier of said accommodation or activity, despite last minute
cancellation by client, we will return this refund to the client (minus our 20% admin fee) upon request. If supplier
cancels accommodation or activities out with the client’s control, then we shall pass on the refund returned to us
from the supplier with no 20% admin fee incurred & assist in re-booking alternatives to the best of our ability.